Terms and Conditions

QYLZUNEX · PURCHASE TERMS

Terms and Conditions

Purchase terms for kitchen tools ordered at qylzunex.com.

Last updated: October 23, 2026

01 / OPERATOR

Store Operator & Agreement

Guangzhou Shacheng Electronic Technology Co., Ltd. operates qylzunex. Purchases are subject to these terms and applicable store policies.

Independent purchasers must have legal capacity to enter the transaction.

02 / ORDERS

Order Information

Provide accurate checkout details and use a payment method you are authorized to use. Orders may undergo availability, payment, and fraud-prevention checks.

If a material error or unavailable item affects an order, we will explain appropriate options rather than silently substituting a different configuration.

03 / PRODUCTS

Product Information

Review dimensions, materials, capacity, included components, selected options, and intended use before ordering.

Kitchen photographs may contain props. A stainless-steel worktop does not mean every product is stainless steel. Images do not establish heat tolerance, appliance compatibility, or certifications.

04 / PAYMENT

Prices & Checkout

Review merchandise, discounts, shipping, applicable taxes, and the final amount before paying. Available methods appear at checkout.

Further information is in Payment & Security.

05 / SHIPPING

Processing & Delivery

Normal processing is 2–4 business days after verification, or up to 5 during busy periods. U.S. transit is estimated at 10–15 business days after dispatch.

Processing is additional to transit. A planned event does not create a guaranteed arrival date. Our Shipping Policy explains delivery assistance.

06 / RETURNS

Returns & Refunds

Request eligible returns within 30 calendar days of delivery. Approved refunds are initiated within 5–10 business days after receipt and inspection.

Costs, remedies, and return instructions are explained in the Return & Refund Policy.

07 / CHANGES

Changes & Cancellations

Contact us promptly. Changes or cancellations cannot be guaranteed after fulfillment begins. Successful prefulfillment cancellations have no cancellation fee.

08 / USE

Product Use & Care

Use each tool for its stated purpose and follow supplied instructions. Handle blades and pointed parts carefully, use suitable work surfaces, and keep packaging and small components away from children.

Do not assume dishwasher, oven, microwave, sterilizer, or hot-liquid compatibility. Observe stated capacity and temperature limits.

Stop using an item if broken, unstable, or damaged. Do not modify components or use a tool beyond its stated purpose.

09 / OFFERS

Promotions & Bulk Orders

Published offer conditions, expiry dates, and eligibility restrictions apply. Contact us before unusual bulk or resale arrangements.

A purchase does not authorize claims that you are our official distributor, agent, or professional kitchen partner.

10 / CONTENT

Intellectual Property & Submissions

Protected store content requires authorization for commercial reuse. Customer submissions must be lawful and respect others’ rights.

Support evidence is not automatically authorized for advertising. Conceal unrelated private information in submitted images.

11 / RESPONSIBILITY

Operational Issues & Consumer Rights

We address order errors and disruptions reasonably. Nothing in these terms excludes mandatory rights, remedies, warranties, or liabilities that cannot lawfully be excluded.

General preparation demonstrations do not promise particular cooking results or performance beyond the product’s supported description.

12 / DISPUTES

Questions, Disputes & Updates

Contact customer care to seek resolution. Available legal remedies remain unaffected.

Revisions apply prospectively as permitted by law. An invalid provision does not automatically invalidate the remainder.

BUSINESS RECORD

Business Information

Brand Name
qylzunex
Legal Company Name
Guangzhou Shacheng Electronic Technology Co., Ltd.
Legal Representative
Ouyang Rulu
Website
qylzunex.com
Registered Business Address
Unit C0320, Room 303, Self-Numbered Building 1, No. 28 Huanglianban Qilong East Road, Huangge Town, Nansha District, Guangzhou, Guangdong, China
Customer Support Email
service@qylzunex.com
Customer Support Phone
+86 020-39948000
Customer Service Hours
Monday–Sunday, 9:00 AM–10:00 PM, China Standard Time (UTC+8)